Instructions, authority and access for a property clearance
Clear instructions matter more than anything else on these jobs. Tell us in writing which rooms and outbuildings are included and what must stay, such as fitted appliances, curtains, light fittings or anything agreed as part of the sale. If one or two pieces are staying in a room that is otherwise being emptied, label them. If only a few large items are going, furniture removal covers that. The team works to the list it is given, so make the list complete.
We cannot tell you who has the right to have contents removed, or what should happen to belongings a seller or occupier has left behind. That is a legal question for the solicitor acting or the client's own adviser, and it needs settling before a date is booked. On the practical side, tell us where the van can park, which floor a flat is on and the deadline. Volume and access drive the price, as our guide to rubbish removal costs explains.

Before
After