Getting a fridge freezer ready for collection
Empty the fridge and freezer the day before if you can. Switch it off at the wall, prop the doors open and put towels down to catch the meltwater. A defrosted unit is lighter and does not drip through the house on the way out. If it has been standing switched off with food still inside, tell us when you ask for a quote so the team knows what to expect.
Models with a water dispenser or ice maker are plumbed in, so the supply needs turning off and the pipe disconnecting before we arrive. Measure the narrowest doorway on the route out as well. With a wide unit, the appliance doors sometimes have to come off to get it through. After collection the unit goes to a licensed facility, where the gases are removed and the metals and plastics are separated for recycling.

Before
After